Help Center
Find answers to common questions about using Konverter
Quick Tips
- •All conversions are free and unlimited
- •Files are processed locally in your browser for maximum privacy
- •No installation or registration required
- •Works on all modern browsers and devices
Getting Started
How do I convert a file?
Simply drag and drop your file onto the upload area, or click to browse. Select the format you want to convert to, then click the 'Convert File' button. Your converted file will automatically download.
What file formats are supported?
We support all major image formats (JPG, PNG, WebP, GIF, BMP), video formats (MP4, WebM, AVI, MOV), audio formats (MP3, WAV, OGG, M4A), and PDF operations. More formats are being added regularly.
Is there a file size limit?
There's no strict file size limit, but very large files (over 100MB) may take longer to process depending on your device's capabilities.
Privacy & Security
Are my files uploaded to a server?
No! All conversions happen directly in your browser using client-side processing. Your files never leave your device, ensuring complete privacy and security.
Do you store my files?
We don't store any files. Since all processing happens in your browser, we never have access to your files in the first place.
Is Konverter safe to use?
Yes, Konverter is completely safe. We use modern web technologies that run entirely in your browser. We don't collect any personal data or files.
Technical Issues
Why is the conversion taking so long?
Conversion speed depends on your device's processing power and the file size. Video and audio conversions may take a few seconds longer on first use. Large files naturally take more time to process.
The converter isn't loading. What should I do?
Make sure you're using a modern browser (Chrome, Firefox, Safari, or Edge). Clear your browser cache and try again. If the problem persists, try a different browser.
I get an error when converting. How do I fix it?
Check that your file is in a supported format and isn't corrupted. Try converting a different file to see if the issue persists. If problems continue, try clearing your browser cache or using a different browser.
Features & Usage
Can I convert multiple files at once?
Currently, you can convert one file at a time. Batch conversion is a feature we're planning to add in the future.
Can I adjust quality settings?
Quality settings are currently optimized automatically. We're working on adding manual quality controls for advanced users.
Do I need to create an account?
No account needed! Konverter is completely free and doesn't require registration. Just visit the site and start converting.